Terms of Service

These Terms of Service ("Terms") govern your access to and use of the websites, platforms, applications and services operated by SKYGLOBEGROUP ("SKYGLOBEGROUP", "we", "us" or "our"), including NORIA, TERRA, YUNEX, the Academy and Mobility (together, the "Services"). By creating a SKYGLOBE ID or using any part of the Services, you agree to these Terms. If you do not agree, please do not use the Services.

1. Who we are

SKYGLOBEGROUP is a connected ecosystem providing artificial-intelligence assistance, digital identity and document services, commerce and investment tools, education and certification, and global mobility support. You can reach us at support@skyglobegroup.com.

2. Your account (SKYGLOBE ID)

• You must provide accurate information and keep your login credentials secure.
• You are responsible for all activity that occurs under your SKYGLOBE ID.
• Some Services (such as trade, business or investment features) require identity verification through TERRA before you can use them.
• You must be legally able to enter into contracts to make purchases.

3. Use of the Services

You agree to use the Services lawfully and not to misuse them. You may not attempt to disrupt the platform, access data you are not authorised to access, upload unlawful or harmful content, impersonate others, or use the Services to commit fraud. We may suspend or terminate accounts that violate these Terms.

4. Payments, memberships and subscriptions

• Prices are shown before you pay. Recurring items (such as the SkyGlobeGroup Membership) are billed on the interval shown at checkout — weekly or monthly — until cancelled.
• Payments are processed by our payment partner, Paddle, who acts as the merchant of record for these transactions. Your purchase is also subject to Paddle's buyer terms.
• You can cancel a subscription at any time from your account; cancellation stops future renewals. Your access continues until the end of the current paid period.
• Refunds are governed by our Refund & Cancellation Policy.

5. Honest representation

We do not invent figures, fabricate credentials, or misrepresent third parties. Where we facilitate documents, admissions, invitations or settlement, we do so through genuine, licensed or authorised channels. Any statistics shown on the site reflect real activity in the ecosystem.

6. Intellectual property

The Services, including their design, text, logos and software, are owned by SKYGLOBEGROUP or its licensors and are protected by law. You may not copy, resell or exploit any part of the Services without our written permission. Content you submit remains yours, but you grant us the licence needed to operate the Services for you.

7. Third-party services

The Services integrate third-party providers (for example payment, identity, communication and AI providers). Your use of those features may be subject to the third party's own terms, and we are not responsible for third-party services beyond our reasonable control.

8. Disclaimers

The Services are provided "as is" and "as available". To the maximum extent permitted by law, we disclaim warranties of any kind not expressly stated here. We do not guarantee that the Services will be uninterrupted or error-free.

9. Limitation of liability

To the maximum extent permitted by law, SKYGLOBEGROUP will not be liable for indirect, incidental, special or consequential damages, or for loss of profits or data, arising from your use of the Services. Nothing in these Terms limits liability that cannot be limited under applicable law.

10. Governing law

These Terms are governed by, and construed in accordance with, the applicable laws of the jurisdiction in which SKYGLOBEGROUP is established, without regard to conflict-of-law principles. Mandatory consumer-protection rights available to you in your place of residence still apply.

11. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will update the date above and, where appropriate, notify you. Continued use of the Services after changes take effect means you accept the updated Terms.

12. Contact

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